Invoice management
Access, download, and manage all your billing invoices from your account dashboard. Invoices are available in PDF format and include detailed billing information.
Accessing your invoices
Go to billing section
Navigate to your account settings and click on "Billing & Invoices" or "Payment History". This section contains all your billing activity and invoice downloads.
Browse invoice history
You'll see a chronological list of all your invoices with dates, amounts, and status. Click on any invoice to view details or download the PDF version.
Download or email
Download invoices as PDF files or request them to be emailed to your registered email address. All invoices are automatically saved to your account for future reference.
What invoices include
Invoice Details
- • Invoice number and date
- • Billing period
- • Plan details and pricing
- • Tax information (if applicable)
- • Payment method used
- • Company information
Billing Breakdown
- • Base plan cost
- • Add-on charges
- • Prorated amounts
- • Discounts applied
- • Tax calculations
- • Total amount due
Invoice retention & availability
Automatic invoicing
Invoices are generated automatically
Monthly Billing
Invoices are created on your billing date and emailed automatically. Payment is processed using your default payment method.
Annual Billing
Annual invoices are generated yearly on your renewal date. You'll receive advance notice before billing occurs.
Tax information
VAT for EU Customers
Value Added Tax (VAT) is automatically calculated and added to invoices for customers in European Union countries based on your billing address.
GST for Canadian Customers
Goods and Services Tax (GST) or Harmonized Sales Tax (HST) is applied based on your province.
Tax Exemptions
If you qualify for tax exemption, contact our billing team with your tax exemption certificate.
Can't find an invoice?
Common reasons invoices are missing
Free Trial Period
No invoices are generated during your free trial. Billing starts when your trial ends.
Failed Payments
If a payment fails, the invoice may not be finalized until payment is successfully processed.
Account Changes
Recent account changes or plan modifications may affect invoice generation timing.
Need help with invoices?
Can't find a specific invoice or need a copy sent to a different email address? Our billing support team can assist you.