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Account & Billing

Payment methods

5 min read
Last updated: March 2025

Secure payments

We accept multiple secure payment methods to make billing as convenient as possible. All transactions are encrypted and processed through PCI-compliant gateways.

Accepted payment methods

Credit & Debit Cards

Visa, Mastercard, American Express
Discover, JCB, Diners Club
Instant processing
Automatic billing

PayPal

PayPal account required
Buy Now, Pay Later options
Buyer protection
Easy recurring payments

Bank Transfer (ACH)

Available for Enterprise plans
Direct bank account debit
Lower processing fees
3-5 business days processing

Wire Transfer

Enterprise customers only
International transfers
Highest security level
Contact sales for details

Adding a payment method

1

Access billing settings

Go to your account settings and navigate to the "Billing & Payment" section. You'll see your current payment methods and options to add new ones.

Dashboard: Settings → Billing & Payment → Payment Methods
2

Choose payment method

Select your preferred payment method from the available options. For cards, you'll need the card number, expiration date, CVV, and billing address.

Required for Cards:
  • • Card number
  • • Expiration date
  • • CVV code
  • • Billing address
Required for PayPal:
  • • PayPal account
  • • Email address
  • • Password
  • • Two-factor code (if enabled)
3

Verify and save

Review your information and complete verification. For cards, a small authorization charge may be placed and immediately refunded to verify the card.

Security verification

Authorization charges are typically $1.00 or less and are refunded within 3-5 business days.

Managing payment methods

Setting Default

Choose which payment method to use for automatic billing. You can change this at any time.

Settings → Billing → Default Payment Method

Removing Methods

You can remove payment methods, but you must have at least one valid method on file.

Cannot remove if it's your only payment method

Security & privacy

Your payment information is secure

Encryption

All payment data is encrypted using 256-bit SSL/TLS encryption during transmission and storage.

PCI Compliance

We are PCI DSS Level 1 compliant, the highest level of payment card industry security standards.

Tokenization

Sensitive card data is tokenized and never stored on our servers in readable form.

Regular Audits

Our payment systems undergo regular security audits and penetration testing.

Billing cycle & timing

Monthly
Billed on the same date each month
Annual
Billed annually with 20% discount
Prorated
Upgrades billed for remaining period

Need help with payments?

Having trouble adding a payment method or questions about billing? Our support team is here to help.