Slow performance troubleshooting
Experiencing slow loading times, lag, or poor responsiveness? This guide helps you identify and resolve common performance issues across devices and platforms.
Quick performance checks
Network connection
Device resources
Browser optimization
Application updates
Common performance problems
Slow page loading
Pages are taking longer than usual to load or become interactive.
Slow internet, high latency, or network congestion can cause loading delays. Try a speed test and consider switching networks.
Old cached files can slow down loading. Clear your browser cache and hard refresh (Ctrl+F5).
High server load during peak times can slow responses. Check our status page for incidents.
Interface lag and unresponsiveness
The interface feels sluggish, buttons don't respond immediately, or animations are choppy.
- • Close other resource-intensive applications
- • Check available RAM and CPU usage
- • Restart your device to clear memory
- • Update device drivers and firmware
- • Disable browser extensions temporarily
- • Reduce number of open tabs
- • Update browser to latest version
- • Try a different browser
Slow SEO audits
Website audits are taking much longer than expected to complete.
- • Large websites take longer to crawl
- • Slow target website response times
- • High crawl depth settings
- • Current server load and queue
- • Network connectivity issues
- • Reduce crawl depth for faster results
- • Audit during off-peak hours
- • Consider upgrading to Pro plan for faster processing
- • Check target website performance first
High memory usage
The application is using excessive memory, causing slowdowns or crashes.
- • Close other memory-intensive applications
- • Clear browser cache and temporary files
- • Restart the application or browser
- • Check for memory leaks in browser dev tools
- • Consider using a lighter browser
- • Ensure adequate RAM for your usage
- • Close unnecessary background processes
- • Update device firmware and drivers
- • Consider hardware upgrades if needed
Platform-specific optimizations
Desktop Browsers
- • Use Chrome or Firefox for best performance
- • Enable hardware acceleration in settings
- • Keep browser updated automatically
- • Use browser task manager to identify issues
- • Consider using beta versions for latest features
Mobile Devices
- • Ensure stable cellular/WiFi connection
- • Close background apps to free memory
- • Clear app cache regularly
- • Update device OS and apps
- • Consider using desktop site for complex tasks
Network Optimization
- • Use wired connection when possible
- • Avoid public WiFi for sensitive work
- • Check for network interference
- • Use a VPN only if necessary
- • Monitor network latency and packet loss
Data Management
- • Regularly archive old audit data
- • Clean up unused keyword lists
- • Optimize database queries
- • Use data compression features
- • Monitor storage usage and limits
Monitoring performance
Tools to monitor and diagnose performance:
Browser Developer Tools
Use Network and Performance tabs in browser dev tools to identify bottlenecks. Look for slow requests, large files, and rendering issues.
System Monitoring
Monitor CPU, memory, disk, and network usage with system tools. Identify resource-intensive processes and optimize accordingly.
Network Testing
Use tools like ping, traceroute, and speed tests to diagnose network issues. Check for packet loss, high latency, or bandwidth limitations.
Application Metrics
Review audit completion times, error rates, and usage patterns. Compare performance across different times and conditions.
Advanced performance tips
Optimize audit settings
Adjust crawl depth, frequency, and scope based on your needs. More comprehensive audits take longer but provide better insights.
Schedule strategically
Run large audits during off-peak hours when server load is lower. Use scheduling features to automate routine audits.
Use appropriate plans
Higher-tier plans offer faster processing, more concurrent audits, and priority queuing for better performance.
Monitor and optimize
Regularly review performance metrics and adjust your usage patterns. Identify bottlenecks and optimize your workflow accordingly.
When to contact support
Persistent performance issues
If performance problems persist after trying all troubleshooting steps, our technical support team can investigate server-side issues or account-specific problems.
What to include in your report:
- • Device and browser information
- • Network speed test results
- • Screenshots of performance issues
- • Timeline of when problems occur
- • Steps to reproduce the issue
- • Any error messages or console logs
Maintaining optimal performance
Regular maintenance and best practices can prevent most performance issues. Keep your systems updated and monitor performance proactively.